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Orion Now Offering Internet Training

Orion has partnered with WebEx Communications to bring you a more effective training and demonstration tool. We are positive you will all agree with our choice. WebEx is the leader in real-time communications infrastructure for Web meetings. WebEx’s services enable the end-user to share content and applications spontaneously in a seamless environment with integrated audio, voice and video. These services are delivered using their global network scalable platform, ensuring predictability, reliability, and security.

Special Discount Rates

Contact Louise Schmidt for information or to schedule your company specific training session.

Training

We believe training / continuing education is an integral part of the efficient operation of you company. Orion offers training at our Omaha office in our new training facility upon request, on site at the customer location, and via the internet using our Web Meeting Center; WebEx. 

We believe that our business relationship only begins with the installation. We have a strong commitment to customer training, support and satisfaction. 

The following is an outline of Orion training:

Counter Agent Training
Reservations Enter/edit reservations
Read the arrival display and summary chart
Print the daily manifest
Do a name search
Contracts Open, close, modify, reprint, and extend contracts
Open and close contracts off-line
Inquire about a contract
Enter messages
Perform a vehicle exchange
Balance using on-line balancing
Enter cash paid in/out
Repeat Customer Enter/edit repeat customers
Do a name search
Vehicles Perform a vehicle status change
Read an availability chart
Track/enter foreign vehicles
Reports Agent sign-in
Print and read a due-back report

File Maintenance 

Setup and enter city, location, and company codes; rate type; rate codes; credit card codes; commission rate; LDW/PAI; DBR/GL codes; do-not-rent list; and source codes
Make quick rate changes
Configure Snapshot

DBR Training
DBR Activity Print, balance, and post daily business reports (DBRs)
Off-line open/close of contracts
Make necessary payment corrections
Perform contract inquiries
EDC transmission

Fleet
Setup/Maintenance Set up and maintain vehicle files
Enter data for vehicle maintenance
Run vehicle master lists
Depreciation Run monthly depreciation report
Daily Business Perform file searches
Maintain foreign vehicles
Reconcile fleet
Run overdue report and out-of-service reports

Management
Reporting / Create monthly accruals
Run commission reports and open and close reports
Enter and track parking tickets
Interpret Snapshot screen
Read summary reports and DBR activity reports
Run and interpret operations report, location activity report, and exception report (missing mileage report)
Run income by vehicle class report, rental history report, and car sold report

Rates 

Add, delete, and change rates
Enter coverage rates
Maintain rate database

System Administration 

Learn basic UNIX commands
Create log-ins
Password maintenance
Archive procedures
Read the log file
Run the scheduler, purges, and file maintenance
Display file usage
Update customization files

Additional Training and Consulting

As you can see, installing a new system means learning a lot of new information. Our trainer’s primary job is to get the system running and get the operation renting cars. The Orion trainer will make sure you have the basics before he/she leaves. This requires your staff to learn many things. Often, there is not enough time to learn how to take advantage of all the Orion system has to offer. For that reason we offer additional training. A time can be scheduled for an on-site visit by the trainer a few months after installation to assess the progress made and discuss the next level of training.